CUSTOMER CARE
PROMOTIONS AND SALES
Our Black Friday Sale ends at 11:59pm on 12/02/24. For all promotions, excluded brands and products include all publications and jewelry from Virginia Jirash and Punch Jewelry & Oddities. Discounts cannot be applied to previous purchases or combined with any other offer. Items purchased with a discount code, select objects, and all marked down items in the sale collection are FINAL SALE. Shipping may be delayed an extra day or two during promotional events.
SHIPPING
STANDARD DOMESTIC SHIPPING through USPS Priority Mail or Ground
- US: Flat Rate of $8 (takes approximately 2-5 business days)
- Free shipping on orders over $150 (excluding shipping and taxes)
- Orders are fulfilled and shipped within 2-3 business days (excluding weekends, events, and holidays). A confirmation email with tracking information will be sent. Once an order ships, FUGGIAMO is not responsible for packages lost or damaged in transit.
FIRST CLASS INTERNATIONAL SHIPPING through USPS or UPS
- Due to the Covid-19 pandemic, the USPS is temporarily suspending service or experiencing delays on shipments to the countries listed on their site. Please check to see if your country is included BEFORE placing your order.
- Canada: Flat Rate of $25 (takes approximately 6-10 business days)
- Mexico: Flat Rate of $25 (takes approximately 6-10 business days)
- Australia: Flat Rate of $50 (takes approximately 6-10 business days)
- Rest of World International: Flat Rate of $45 (takes approximately 2-3 weeks)
- We ship to most countries around the world (see complete list here). All international orders are subject to duties, import taxes, and/or additional customs fees upon delivery. Applicable fees are the sole responsibility of the customer. Orders are fulfilled and shipped within 2-3 business days (excluding weekends and holidays). A confirmation email will be sent. Please note that the USPS offers tracking information only to certain locations. Once an order ships, FUGGIAMO is not responsible for packages lost or damaged in transit. For alternative shipping options, please email info@fuggiamo.com.
For EXPRESS SHIPPING options, please email info@fuggiamo.com
Please note that we take great care to minimize our impact on mother nature and use recycled boxes and materials whenever possible.
RETURNS
We hope you love your purchase as much as we do. But if you are not completely satisfied for any reason, we will gladly accept merchandise for return. Please note the following requirements:
- All returns must be received within 14 days of the delivery date.
- Items must be unworn, unwashed, and undamaged, with the original tags still attached.
- Jewelry, intimates, swimwear, select home and beauty objects, and marked down sale items are FINAL sale and ineligible for return. Any product that is FINAL sale will be marked as so in the product profile.
- Please contact us at info@fuggiamo.com for mailing instructions.
- Any returns that do not fulfill the listed requirements can and will be refused.
As FUGGIAMO is not responsible for any returns lost or damaged in transit, we recommend you purchase insurance and delivery confirmation. Original AND return shipping costs are not refundable. Once we receive and approve your return, we will issue a refund on the original form of payment and send a confirmation email. As many of our items are one of a kind and/or limited in quantity, we cannot offer exchanges at this time.
CONTACT
Feel free to contact us an info@fuggiamo.com with any questions or comments.